The agreement between you and Njanghi.

Acceptance of terms

These Terms of service govern your access to and use of Njanghi's website and app. By creating an account or using the service, you agree to these terms. If you do not agree, please do not use Njanghi.

Eligibility

You must be at least 18 years old and legally able to enter into a contract. You may need to complete identity verification (in line with FICA) before you can transact. You agree to give accurate, current, and complete information when you sign up.

Description of the service

Njanghi is a platform that digitises community savings and credit groups — including rotating savings groups (ROSCA / stokvels), accumulating savings and credit groups (ASCA / group banks), burial societies, and goal-based cover, along with group loans. We provide the tools to set up groups, track contributions and payouts, and keep a shared, auditable ledger.

What Njanghi is (and is not)

Njanghi is a facilitator and record-keeper for community savings groups. We are not a bank, an insurer, or a credit provider, and we do not take deposits, underwrite insurance, or lend our own money. The funds belong to the group and its members; Njanghi helps you organise and track them according to the rules your group sets.

The savings & cover models

Each group runs on a model the group chooses, and members agree to that model's rules:

• ROSCA (rotating pot): members contribute a fixed amount each cycle and the pooled pot rotates to one member at a time until everyone has received it.
• ASCA (group bank): contributions accumulate into a shared fund members can borrow from, with interest and year-end distribution as the group decides.
• Goal & care cover: members pay a regular premium into a shared fund that pays out on qualifying events such as a bereavement.

Members are responsible for meeting their contribution and repayment obligations to their group.

Accounts & your responsibilities

• Keep your login credentials secure and do not share them with anyone.
• Maintain one account, with accurate and up-to-date information.
• You are responsible for activity that happens under your account.
• Use Njanghi only for lawful purposes and in line with these terms.

Group admin vs member roles

Each group has one or more admins who configure the group's rules — contribution amounts, cycles, rotation order, loan terms, and claim criteria. Admins act on behalf of the group, not Njanghi. Members are entitled to transparency over the group's ledger. Internal group disputes are governed first by the rules the group agreed.

Fees & payments

Njanghi is free to start, with paid options for extra members and groups as described on our Pricing page. You are responsible for funding your contributions on time. Failed or reversed payments may affect your standing in a group. Platform fees, once paid, are generally non-refundable except where required by law.

Acceptable use

• Do not use Njanghi for fraud, money laundering, or any unlawful activity.
• Do not impersonate others or misrepresent your identity.
• Do not harass, abuse, or harm other members.
• Do not attempt to disrupt, scrape, reverse-engineer, or gain unauthorised access.

Disclaimers & liability

Njanghi is provided "as is". We do not guarantee that any group will achieve its goals, that members will meet their obligations, or that the service will be uninterrupted or error-free. To the maximum extent permitted by law, Njanghi is not liable for indirect or consequential losses, or for losses arising from the conduct of group members.

Dispute resolution

Disputes within a group should first be resolved using the group's own agreed rules. Where a dispute concerns the Njanghi platform itself, please contact us so we can try to resolve it directly before any formal proceedings. Nothing here removes rights you may have under South African law.

Termination & suspension

You may close your account at any time. We may suspend or terminate access if you breach these terms, if required by law, or to protect members and the service. Where your account is closed, we will help reconcile your standing within active groups; funds belonging to a group remain subject to that group's rules.

Governing law & changes

These terms are governed by the laws of the Republic of South Africa. We may update them from time to time; when we do, we will revise the "last updated" date and, for material changes, give notice in the app or by email. Continuing to use Njanghi after a change means you accept the updated terms. (This is illustrative template copy, not legal advice.)